How to guide

The link to our virtual event platform and your unique join code will be sent to you and you will be met by this page once you click on your event link. Please note that your unique join code can only be used by yourself.

You can use your social media accounts to set up your profile, if you do so, your profile picture and information will be pulled automatically. If a pop up appears that does not allow you to register using your social accounts, this will be because your cookies have been disabled, please enable cookies in order to register using your social accounts. If this is not possible, you can register by clicking on “Create Brella account”.

Once you have accepted the user agreement, click join the event and enter your join code. You will only have to do this the first time you log on.

Once you have successfully entered your code you will see a screen like this:

Click on the start networking button and select the days you’ll be attending the event.

You will then be asked to select your interests from the set list. Please select as many as are relevant to you. The more accurate your selection, the more accurate our AI algorithm will be. There is no set limit to how many you are able to select.

When you chosen your interest, you can then set your objectives for the event, to network, buy or sell.

Then, you’ll write a small introduction about yourself and you are all set to start networking.

To edit your account click on your profile picture in the top right hand corner and click account. - you can then add social links, add your picture and update your details.

Here you will be able to update your email, company name, title and add in your social media links. Once you are finished, click save changes.

To see the agenda and access the sessions, click on “schedule” on the side bar.

You will then be able to see the full agenda. To see information about the session, just click on the session and a full description of the session will appear. To watch the session at the designated time if it is live, or at a time convenient to you if it is on demand, click on the session tile and the session will appear through a streaming window that will automatically open up.

In live sessions, you will be to ask the speaker questions through the chat bar to the side of the video window. Some sessions will also include live polls.

You can filter through the navigation bar by day and by session time as well as bookmarking sessions that you want to make sure you don’t miss.

You can also amend your availability for meetings by filtering through networking availability and making yourself unavailable or available by meeting time slot.

You can sync meetings and bookmarked sessions to your calendar by clicking on the sync calendar tab and following the instructions.

You can also search all of the speakers by clicking on speakers on the side bar.

Google Chrome, Mozilla Firefox, Safari, and Edge.

Please note that 1-1 meeting functionality will be extremely limited on Internet Explorer.

As soon as the platform goes live

You will be sent an email with a link and unique log in code 3- 5 days before the start of the event. This code is unique to you only, so please do not share it. 

If you require help logging on, please contact Jodie Purser at [email protected]

You can use your social media accounts to set up your profile, if you do so, your profile picture and information will be pulled automatically. If a pop up appears that does not allow you to register using your social accounts, this will be because your cookies have been disabled, please enable cookies in order to register using your social accounts. If this is not possible, you can register by clicking on “Create Brella account".

Take your time choosing your interests, as the AI-based matchmaking will recommend top matches to you based on your selections. You can see everyone registered to Brella, but your most relevant matches are listed first. So you can start booking meetings with delegates. 

The Brella chat option opens up only after both parties have accepted the meeting and if you decide to keep the chat open after cancelling the original request.

We all have our own objectives for the event and it is better to cancel meeting requests that you do not want to take part in than leave it without response as “pending”. Your straightforward actions allow requesters to suggest that time to other valuable connections.

Brella log in details (your unique code and link) will be sent to all registered delegates 3-5 days prior to the event.

If you are having difficulty logging on, please contact Jodie Purser at [email protected]

Yes, these will be sent to your Brella account and email, if you add the meeting to your outlook (or other diaries), meeting reminders will pop up as normal.

No, this is unique to you only.

No, you only need to log in on the first day. Your code can only be used once, so, please do not share it out.

This will be due to network congestion. Network congestion can cause the following issues:

• The sound works continuously, but the video freezes.
• The program continually stops and buffers.
• The streamed content stops, requiring you to click play again to resume.

If you are within a corporate firewall/proxy server, the video player may not be using the correct proxy server settings. Symptoms may include messages that read, Could not locate server: xxxxxx or cannot open: xxxxxx. To fix these settings you may need to contact your I.T department.

While the event is online, any sessions that have already taken place will appear “on demand” on our virtual platform. You can view these at any time during the virtual event. 

Sessions will go live at the scheduled time. When a session is available, please click on the title and the live-session will appear, until then you will not be able to view as they are all live.